You are here

Staff

The complete care concept at SpinePlus relies on the dedication and commitment of Dr Licina’s experienced medical and administrative team. Each member of the team is entrusted to manage a specialised area of the practice, ensuring that each patient receives the best possible care. Our Staff includes Patient Liaisons, Medicolegal Coordinator, Communications Coordinator, Executive and Clinical Assistant, Financial Controller and Practice Manager.

Emma

Research Coordinator & Executive Assistant

Emma’s career in healthcare began with part-time employment for a Gold Coast Cardiologist. She was employed to improve the efficiency of the very busy patient clinics. Her tasks included facilitating patient appointments by taking histories, performing ECGs and designing and implementing practice protocols.

Emma graduated with a degree in Exercise Science which is largely focused on human anatomy and physiology. During her degree, Emma also completed volunteer work at rehabilitation clinics, assisting and educating patients who had undergone major cardiac surgery. Emma originally took on the role of Clinical Assistant to Dr Licina when she joined SpinePlus in 2012. She possessed the astuteness that this role required and it enabled her to further her knowledge in this area of medicine.

Emma has since commenced a Doctor of Medicine postgraduate degree at the University of Melbourne; to fulfil her career goal of becoming a doctor.

She continues her role as Research Coordinator and Executive Assistant to Dr Licina from Melbourne. Emma’s position is diverse and widespread. It involves designing and directing  research projects, managing Dr Licina’s calendar and the practice IT as well as assisting with business development projects.  Her ability to multi-task and achieve deadlines in all aspects of her role is admirable.

Manuela

Financial Controller

Manuela joined SpinePlus in 2013 with 21 years of experience in the corporate sector behind her.  Graduating with a Bachelor of Business (majoring in Accountancy), Manuela worked primarily in Suncorp’s Accounting Operations Division where she maintained the fixed asset register, payroll system, and fulfilled aspects of taxation requirements for the company.  During this period of time, Manuela was involved in the design and implementation of efficiency processes in the organization.  These tasks required problem-solving skills, coordination with various departments, and negotiating in team environments to ensure the successful transition of processes; exactly the credentials ideal for our growing business.

Manuela is an integral part of Dr Licina’s vision of a multidisciplinary practice.  She is responsible for the design and management of all financial systems in the practice to maximize the efficiency of patient care by the SpinePlus professionals.  She is also entrusted with auditing and reviewing all accounting procedures.

In addition to Manuela’s core responsibilities, she consults on all aspects of the medical practice; helping to resolve issues and streamline administrative processes, aimed at enhancing the patient experience.  Her practical and methodical nature is a valuable asset to SpinePlus.

Tanya

Business Manager

Tanya has worked with Dr Licina as his Practice Manager for 15 years. The establishment of SpinePlus has resulted in an exciting development in the human resource management field of our business; a change that Tanya has welcomed. 

With the ever-evolving nature of how Dr Licina practices medicine to care for his patients, Tanya’s role has evolved recently to entail facilitating patient service improvement programmes, and designing new administrative and management systems.

In conjunction with Virginia, Tanya ensures optimal staff performance and efficient administrative systems to provide superior patient services. With a Bachelor of Commerce degree and over 25 years of experience in the Human Resources field, Tanya also oversees staff recruitment, training, development, and counselling in the practice.      

Together with the administrative team, Tanya strives to create a productive, welcoming and nurturing environment for patients and their health providers.